4 July 2002 – US software company Excelergy has signed an agreement to provide Singapore’s SembCorp Utilities, the utilities arm of SembCorp Industries, with the Excelergy Advanced Business Package.
SembCorp Utilities is now deploying the Customer Care & Billing and Complex Billing components of Excelergy Advanced Business Package.
SembCorp Utilities is an integrated energy provider which generates, retails, and delivers natural gas, power, steam, high-grade industrial water and other utilities and services to industrial, commercial and domestic customers in Singapore.
Excelergy Advanced Business Package is a fully integrated customer care, billing and revenue management platform that enhances customer acquisition and retention, enables personalized billing, and improves revenue management and financial settlement.
Exelergy said in a press statement that the platform’s rapid deployment and easy integration will enable the utility to more efficiently market and sell products and services and more accurately bill and serve its growing number of energy and utilities customers.
SembCorp Utilities also is deploying the Complex Billing component of the Excelergy Advanced Business Package. Deployed in North America by energy companies including Sempra Energy Solutions, the Complex Billing component is a flexible and boundless rating and calculation engine that delivers interval data management to meet the unique billing requirements of SembCorp Utilities’ ommercial and industrial customers.