This white paper documents how Xcel Energy, a major utility supplier of electric power and natural gas throughout the West and Midwest, is successfully utilizing Fastenal’s “SmartStore” industrial vending program to control shrinkage and spending for high-volume indirect products. The paper details the implementation process, the program’s key features, and Xcel’s key business results — including a 30-35% reduction in consumption of high-use items ranging from ear plugs and safety glasses to grinding discs and aerosols.