A Smart Grid expert has said that utilities “need to learn from consumers’ behaviour in a much more granular way than they currently do” if smart meters are to be a success.
Jesse Berst, managing director of US consulting firm Global Smart Energy, added: “We are seeing a transformational shift in the industry. Utility companies, regulators and consumers are becoming more and more anxious to see the value of smart meter implementations.”
Berst was speaking today as it was revealed he is to head a smart energy advisory board set up by Florida-based data company GridGlo.
Also on the panel is Craig Johnston, vice-president of strategy at utility Oklahoma Gas & Electric, and Ken Floyd, senior manager at Ernst & Young’s energy practice.
Several smart meter initiatives have been rolled out in the US but some have been criticised for not providing consumers with enough information.
Earlier this month a report by consultancy The Future Laboratory and Oracle Utilities warned that a lack of investment in consumer awareness and education was preventing the successful roll-out of Europe-wide smart technology.