The 24/7 centre is based at the company’s Field Services Center of Excellence in Madison, Pennsylvania and Westinghouse said that it “directly connects our field teams and customers to our central response team”.
David Howell, senior vice-president of Westinghouse automation and field services said: “Our staff will now be able to monitor every plant site where our field service teams are working to prioritize schedules and coordinate resources using real-time data exchange.
“This will allow Westinghouse to better and more consistently deliver services safely, with high quality, and on schedule.”
Meanwhile, Westinghouse has completed its acquisition of Mangiarotti, an Italian manufacturer of components for the nuclear, oil and gas industries.
Westinghouse said that the deal will “accelerate energy market opportunities for Westinghouse throughout the nuclear, oil and gas components supply chain”.
Rick Gabbianelli, Westinghouse senior vice-president, has been appointed chairman of the board of directors while Josselin Gillot will serve as chief executive.