When a storm hits – whether it is a snowstorm or an electrical storm accompanied by high winds, flooding and rain – energy and utility companies are challenged to maintain electrical service to customers. IBM can help you forecast weather patterns that can impact your service area and predict where weather-related power outages are most likely to occur. Armed with this information, you can proactively communicate with customers who have homes and businesses in the affected area and pre-position field crews to quickly restore power.

In our webinar, Vickie Dorris and Cheryl Linder, Global E&U leaders, present a scenario to demonstrate IBM’s expertise to predict, manage and mitigate outages during a storm. This case study showcases how IBM cognitive computing solutions provide the tools to enable personalised dialogues with customers during a disruption. They also dive into why utility companies need to create and implement capabilities that can nourish customer relationships.

Join the webinar and find out how IBM solutions can help you:

  • Predict where weather-related power outages are most likely to occur
  • Pre-position field crews to quickly restore power
  • Proactively communicate with customers who have homes and businesses in the affected area

Register for the webinar >>