When a storm hits – whether it is a snowstorm or an electrical storm accompanied by high winds, flooding and rain – energy and utility companies are challenged to maintain electrical service to customers. IBM can help you forecast weather patterns that can impact your service area and predict where weather-related power outages are most likely to occur. Armed with this information, you can proactively communicate with customers who have homes and businesses in the affected area and pre-position field crews to quickly restore power.
In our webinar, Vickie Dorris and Cheryl Linder, Global E&U leaders, present a scenario to demonstrate IBM’s expertise to predict, manage and mitigate outages during a storm. This case study showcases how IBM cognitive computing solutions provide the tools to enable personalised dialogues with customers during a disruption. They also dive into why utility companies need to create and implement capabilities that can nourish customer relationships.
Join the webinar and find out how IBM solutions can help you:
- Predict where weather-related power outages are most likely to occur
- Pre-position field crews to quickly restore power
- Proactively communicate with customers who have homes and businesses in the affected area